Intellectual Property Policy

At Remamart, we are committed to strict compliance with all applicable intellectual property (IP) laws in all aspects of our business, including the design, manufacturing, importation, display, and sale of products on our platform. This policy aims to protect the legitimate rights of IP owners and ensure that our business operations are transparent, responsible, and legally compliant.

1. Scope of Application

This policy applies to all content, products, and services provided, promoted, or sold through the official website Remamart, including but not limited to:

  • Product designs (images, patterns, artwork, slogans, etc.);
  • Product descriptions, written content, and promotional images;
  • Packaging, branding, trademarks, and logos displayed on products;
  • Marketing content on digital platforms (social media, email campaigns, etc.).

2. Our Commitment

We commit to the following:

  • Only using content that is legally copyrighted, properly licensed, or owned by Remamart.
  • Only selling products with clear and lawful origins that do not infringe upon any third-party copyrights, trademarks, industrial designs, or related rights.
  • Carefully vetting and selecting our suppliers, manufacturers, and designers to ensure they comply with IP laws.
  • Removing or modifying any content/product that is discovered or notified to be infringing, as quickly as possible (typically within 3-7 business days).
  • Cooperating with affected IP holders to resolve valid infringement claims in a timely and respectful manner.

3. Types of Protected Intellectual Property

We acknowledge and respect all forms of intellectual property rights protected by law, including but not limited to:

  • Copyright: Works such as designs, images, product descriptions, and other creative content on the website and social media.
  • Trademarks: Brand names, logos, slogans, and other identifiers associated with a specific product or service.
  • Industrial Designs: The shape, appearance, or specific look of a product.
  • Right of Publicity: The use of a person's image, name, signature, or likeness without their consent.

4. Product Sourcing

Products sold by Remamart may come from the following sources:

  • In-house design and production: Created by our internal team.
  • Third-party sourcing or distribution: legally sourced from verified suppliers or partners with proper authorization.

We require all partners and suppliers to:

  • Have legal rights to sell and distribute the products.
  • Ensure that their products do not infringe on any third-party intellectual property rights.
  • Be able to provide proof of ownership or usage rights upon request.

5. Reporting IP Infringement

We respect the legal rights of IP owners. If you believe that any product, image, design, or content on our website infringes upon your intellectual property, please send an official notification to:

[email protected]

Report Form (optional): https://remamart.com/report/.

Your notification should include the following information:

  • Full contact information of the claimant (name, address, phone number, email).
  • A clear description of the intellectual property right allegedly infringed (e.g., copyrighted work, trademark registration, etc.).
  • The URL or detailed description of the allegedly infringing content or product on Remamart's website.
  • Supporting evidence of ownership (e.g., copyright certificate, screenshots with timestamps, registration documents, etc.).
  • A statement in good faith that the use of the material is unauthorized and constitutes infringement.
  • A declaration that the information provided is accurate and that the claimant is authorized to act on behalf of the IP rights holder.
  • A physical or electronic signature of the complainant.

6. Response Timeline & Actions

Upon receiving a valid complaint:

We will review and assess the reported content within 3-7 business days.

If infringement is confirmed, we may take one or more of the following actions:

  • Remove the infringing content from the website;
  • Discontinue sale of the related product;
  • Contact the supplier for further investigation and explanation;
  • Terminate relationship with suppliers found to be willfully or repeatedly infringing.

If the evidence is insufficient, we may request additional documentation before taking further action.

7. Disclaimer

Remamart may decline to process a complaint if:

  • The submitted notice is incomplete or lacks sufficient supporting evidence;
  • The complaint is abusive, false, or lacks legal merit;
  • The content in question is not under Remamart's control or is not displayed on our platform.

We do not intentionally infringe on any third-party rights and are always willing to cooperate in resolving disputes in a professional, fair, and amicable manner.

8. Policy Updates

This policy may be updated periodically to reflect changes in the law or our business operations. Any revisions will be published on our website and become effective from the date of posting.

We encourage users to regularly review this page to stay informed about our latest intellectual property policies.

9. Contact 

For any questions regarding this policy or to request further assistance with intellectual property matters, please contact us at: